![]() You may download and install the firmware update on your Mac computer for the printer via this HP link.Meanwhile, please perform the following steps to isolate and fix this issue: Does the printer print in color from any other computer (if available)?.Did any hardware or software changes take place prior to this issue?. ![]() Is the printer able to make a photocopy in color successfully? If yes then it indicates that the printer and ink cartridges are all fine.To assist you with accurate information I would require more information regarding this: You have done a remarkable job in troubleshooting this issue. Also, the print preview appears in black and white. I understand that your HP OfficeJet Pro 8720 All-in-One Printer is unable to print in color. Thank you for posting on HP Forums, MKazi is at your service.
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